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About Us
White Glove Medical Logistics specializes in last-mile medical equipment logistics, initial outfitting, and IO&amp;T services for hospitals and healthcare systems nationwide. We provide a fully integrated, end-to-end logistics operation designed to support the precision and reliability required in clinical environments.
Our methodology governs every stage of the process—from receiving, inspection, and secure storage to staging, transport, installation coordination, and final room-level placement. Each step is executed with strict standards of accuracy and control, ensuring equipment is deployment-ready exactly when and where it is needed.
We deliver vendor-neutral support for new construction, expansions, renovations, and major equipment transitions. Our team collaborates seamlessly with healthcare leadership, program management teams, construction partners, and equipment vendors to maintain unified execution and predictable outcomes.
White Glove Medical Logistics is recognized for its disciplined approach, technical expertise, and ability to manage complex medical equipment environments with exceptional precision. Clients rely on our consistent performance, transparent reporting, and unwavering commitment to operational excellence.
Precision • Care • Reliability  
These principles define White Glove Medical Logistics and the standard applied to every project we deliver.

White Glove Medical Logistics

White Glove Medical Logistics (WGML) is a Georgia-based, veteran-owned medical equipment logistics and healthcare activation firm founded by Terrance Lackey, MBA, CBET. The company operates nationally, supporting hospitals, ambulatory surgery centers (ASC), medical office buildings (MOB), replacement hospitals, surgical suite expansions, and multi-phase capital construction projects. WGML specializes in high-touch, compliant, and fully managed medical equipment logistics designed to bridge the gap between equipment vendors, construction teams, clinical engineering departments, and healthcare ownership groups.

WGML is not a product distributor. It is a service-based logistics and project management company focused exclusively on the controlled movement, staging, deployment, and verification of medical equipment within healthcare environments. The company integrates military precision, biomedical engineering expertise, and formal project management methodology to reduce risk, prevent loss, and ensure clinical readiness at go-live.

Core Services

Medical Equipment Receiving & Warehouse Coordination
WGML manages the end-to-end receiving process for Owner Furnished Owner Installed (OFOI) and Owner Furnished Contractor Installed (OFCI) equipment. Services include coordinated vendor scheduling, inspection at time of delivery, condition documentation, asset tagging, serial number verification, discrepancy reporting, and structured chain-of-custody tracking. WGML partners with vetted 3PL warehouse providers when storage is required, ensuring secure, climate-appropriate, professionally managed facilities.

Inventory Control & Tracking Systems
Each item is logged, labeled, and tracked through a documented receiving report system. WGML provides detailed reporting including quantities, room assignments (if available), damage reports, and photographic evidence. This reduces equipment loss, misplacement, and deployment delays during critical construction milestones.

Staging & Pre-Deployment Planning
Prior to installation, equipment is staged based on floor, department, and room readiness. WGML coordinates closely with construction managers and facility leadership to align deliveries with construction completion, infection control requirements, and occupancy planning. This prevents congestion, minimizes re-handling, and supports phased activations.

Unboxing, Inspection & Assembly
WGML performs controlled uncrating, debris removal, minor assembly, cart configuration, accessory organization, and equipment readiness preparation. Services include supply cart build-outs, crash cart setup, monitor and accessory placement, and preparation for biomedical acceptance testing. Debris is removed to designated receptacles, maintaining clean project sites.

White-Glove Delivery & Final Placement
WGML provides coordinated transport from warehouse or dock to final room location. Equipment is placed precisely according to room data sheets and owner direction. Services include fine placement, leveling, relocation of existing equipment, and coordination with other trades to avoid interference or damage.

Biomedical Verification Support
With deep clinical engineering expertise, WGML supports biomedical acceptance workflows. While not replacing the facility’s biomed department, WGML assists with documentation readiness, asset reconciliation, and structured handoff to ensure equipment is ready for inspection and sign-off.

Installation Management & Program Oversight
WGML provides Installation Management services, overseeing the entire equipment logistics lifecycle. This includes vendor coordination, delivery sequencing, labor supervision, workflow management, risk mitigation, schedule alignment, and executive reporting. WGML often acts as the single point of accountability for medical equipment deployment during activation phases.

Subcontractor & Specialized Crew Management
WGML coordinates subcontracted biomed technicians, installers, and specialty vendors as required. This integrated approach reduces fragmented accountability and improves project flow.

Relocation & Equipment Moves
WGML supports internal hospital relocations, department decants, phased swing-space transitions, and equipment redeployments. Services include inventory reconciliation, safe movement, and re-placement in new environments.

Multi-Phase Hospital Activation Support
WGML is structured to handle complex, phased projects where deliveries, storage, and deployment occur over extended timelines. The company develops deployment schedules aligned with construction sequencing and occupancy targets.

What Differentiates WGML

• Veteran-owned leadership with combat-tested operational discipline
• Founder-led biomedical engineering and clinical engineering experience
• MBA-level project management structure applied to logistics operations
• KPI-driven financial and operational management systems
• Formal SOPs, proprietary tracking tools, and structured documentation processes
• Experience supporting large health systems and program management firms
• Focus on risk reduction, chain-of-custody integrity, and documented accountability
• Scalable labor model using both W-2 employees and vetted 1099 specialists

Industries & Clients Served

WGML primarily serves healthcare systems, hospital construction programs, medical equipment planners, program management firms, architects, contractors, and healthcare ownership groups requiring precision-controlled equipment logistics.

Mission Focus

White Glove Medical Logistics exists to ensure that healthcare facilities open safely, on schedule, and fully equipped. The company’s operational philosophy centers on precision, accountability, documentation, and clinical readiness — ensuring that when doors open to patients, the equipment is exactly where it needs to be, functioning, verified, and ready for care delivery.